Iris gives every inquiry a real conversation. Only the ones that might become cases reach an attorney. The rest are declined with care, and the record shows why.
Not every inquiry is a case.
The problem isn't volume. It's what's inside it.
Most inquiries to a law firm never become cases. The statute ran out. Another firm signed the client first. The facts don't add up to a claim. Someone still has to read the message, follow up, and find that out, and that someone is usually an attorney.
The time isn't recovered. A partner who spends an afternoon on inquiries that go nowhere has less afternoon for the ones that don't.
A Tuesday, without qualification
Forty minutes on one inquiry, careful notes, good questions, to learn the statute expired fourteen months ago.
Iris asks what a good intake paralegal would ask, then follows the answers wherever they lead.
The questions a paralegal would ask.
The incident itself
What happened, where, and when. Iris establishes the timeline first, because the timeline so often decides everything else.
The liability picture
Who did what, and who is at fault. Iris listens for the details that signal fault, and for their absence.
Prior representation
Whether another firm is involved, and whether anything has been signed. It settles the conflict question before it becomes a conversation.
No script. Just attention.
Iris doesn't march a person through a fixed list of fields. It listens to the story, then asks what the story needs next.
If someone mentions the store knew about the spill, the next question is about the warnings that weren't there. If someone says they were let go a year ago, the next question is about everything they've filed since.
That's how details surface that a form would miss, and how a person ends up telling you more, not less.
What the attorney sees.
Every summary arrives with a qualification attached: a score, a status, and the reasons behind both. The firm sets the threshold. Iris applies it the same way, every time.
When an inquiry doesn't clear it, the person is told directly and kindly, and the record notes why.
Elena Vasquez
(555) 064-3311 · elena.vasquez@example.com
Personal injury — Premises- Score
- 17/20 · Hot
- Status
- QualifiedMeets the firm's threshold.
- Reason
- Slip on an unmarked spill. The store had prior complaints, the statute window is open, and no other firm has reached her.
Recommended next step
Call today. She is deciding between firms this week.
Thomas Brenner
(555) 818-0044 · t.brenner@example.com
Personal injury — Motor vehicle- Score
- 6/20 · Cold
- Status
- Not qualifiedBelow the firm's threshold.
- Reason
- The statute expired fourteen months ago. Explained to him with care.
For the record
Declined at intake. The reason is on file if he writes again.
See what your intake is made of.
The demo link runs a live qualification: the questions Iris asks, the follow-ups it chooses, and the summary your attorneys would receive. The questions and the output, side by side.