Terms of Service
Written to be read. If a section is unclear, that's on us — ask.
Last updated · June 30, 2026
The service
Oculon provides Iris — an intake agent embedded on a firm's website. Iris conducts conversations with prospective clients, qualifies inquiries against the firm's configured criteria, and delivers structured summaries to the firm.
The firm configures the practice areas, thresholds, escalation rules, and disclosure. Oculon operates the system that carries them out. Using the service means accepting these terms.
Acceptable use
The service is offered to law firms and legal service providers. Specifically prohibited: using Iris to deceive callers about who they're speaking with, collecting information under false pretenses, and non-legal commercial intake.
Violations result in account suspension. The full policy, with the enforcement detail, is on the acceptable use page.
Subscription and billing
Subscriptions run through Lemon Squeezy, our payment processor. Payment details go there and never touch Oculon systems.
Plans renew automatically — monthly at the end of each month, annually at the end of each year — and can be cancelled at any time, taking effect at the close of the current period. Annual plans include two months free. Refunds follow the refund policy.
Your data
The firm owns its data: conversations, summaries, lead records, qualification scores. Oculon processes that data on the firm's behalf and holds it under the commitments on the confidentiality and data-handling pages — never training on it, never selling or sharing it.
A firm may request export or full deletion of its data at any time.
Confidentiality and security
Encryption in transit and at rest, per-firm data isolation, US-based hosting, configurable retention, and deletion that completes within 30 days of a request.
The security pages describe these controls in detail. They are part of this agreement, not separate marketing.
Availability
We aim for continuous availability — intake runs at 2am or it doesn't run. Current status and incident history are public on the status page. We don't guarantee uninterrupted service; planned maintenance is announced in advance.
Changes to the service
We improve Iris over time. Material changes to how intake works are communicated to firm admins before they take effect, and announcements are public in the newsroom.
Limitation of liability
The service is provided as described. To the maximum extent permitted by law, Oculon is not liable for indirect or consequential damages, and aggregate liability is limited to the fees the firm paid in the twelve months preceding a claim.
This is standard — and it is also the section to have your own counsel read.
Term and termination
Either party can end the agreement: a firm by cancelling its subscription, Oculon for violation of the acceptable use policy.
On termination, a firm can request full deletion of its data; absent a request, data follows the retention policy. The sections on data ownership, confidentiality, and liability survive termination.
Governing law
These terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. Disputes are resolved in the courts of Wyoming.
Changes to these terms
We may update these terms as the service changes. The current version always lives on this page, with its date above. Material changes are emailed to firm admins at least 14 days before taking effect; continued use after that means acceptance.
Contact
Questions about these terms go through the contact page — a person reads every message. Billing questions go to billing@oculonsystems.com.
The related documents.
The policies these terms point at, in one row: privacy, cookies, acceptable use, and refunds.