Most legal inquiries arrive in the evening or on the weekend. Iris responds to every one the moment it happens. By morning, each conversation is already a structured summary in your attorneys' inbox.
Cases don't keep office hours.
Voicemail is where cases go to die.
Here is what usually happens. A person gets hurt on a Tuesday and feels worse by Wednesday. Around 11pm, they go looking for a lawyer. The first firm they try goes to voicemail. So they try the second.
Nobody shops casually for a lawyer at midnight. Someone who reaches out at that hour has already decided to act. The question is which firm is there to meet them.
By morning, the voicemail is still there. The person usually isn't.
of legal inquiries arrive outside business hours, evenings, weekends, and holidays.
From the first message to the morning summary, the whole intake happens while your office is closed.
Iris takes the night shift.
Replies instantly
A visitor lands on your site at 2am. Iris is already there, no hold queue, no “we'll get back to you,” no form to abandon halfway.
Conducts the full intake
It asks what happened, then follows up where it matters: the injury, the timeline, who was at fault, and whether anyone else has already taken the case.
Delivers the brief
By morning, every conversation is a structured summary in the attorney's inbox. Nothing waits for the office to open.
A conversation, not a form.
A person who writes to a law firm at 11pm is often hurt, anxious, or both. Iris lets them tell the story at their own pace, no rigid script, no menu of buttons.
It listens, then asks the question that comes next. When they mention they haven't seen a doctor yet, that becomes the next question, not field twelve on a form.
People notice when someone lets them finish. It changes what they're willing to share.
Friday, 11:04pm.
A shortened intake from a Friday night, a driver rear-ended earlier in the week, writing from her couch.
The conversation continued from there: contact details, the accident report, prior representation. It ended at 11:11pm.
What the attorney wakes up to.
Every Iris conversation ends the same way: a structured summary, in the same format every time. The facts, the urgency, the recommended next step. The three things an attorney reads first.
The Friday conversation ended at 11:11pm. This summary arrived at 6:47am:
Dana Whitfield
(555) 014-2293 · dana.whitfield@example.com
Personal injury — Motor vehicle- Summary
- Rear-ended by an uninsured driver in a shopping center parking lot; whiplash and lower-back pain persisting nine days post-incident. Hasn't sought treatment or contacted her own insurer yet.
- Score
- 16/20 · Hot
- Score reason
- Clear liability, unresolved injury, and no counsel yet. High conversion odds if contacted quickly.
- Urgency
- MediumSymptoms ongoing, no treatment yet.
Recommended next step
Call before 10am. Encourage a medical evaluation this weekend, and confirm the other driver's policy details once she has them on hand.
The next 11pm inquiry is coming.
Watch Iris handle it. We'll walk you through a live intake, show you the summary it produces, and answer your questions. Thirty minutes. No obligation.